March 19, 2026

Feature Story:

Corporate back office operations
---The road to automation---

Feature Story:

Changes brought to retail by Trial Holdings
---The challenges of AI-ready supermarkets---

Focus:

The truth about AI agents: just how close can they get to understanding customer needs?

Crippled Computers:

Problems with product inquiry forms
---Approximately 5600 missing responses over five years---
[Epson Sales Japan Corp.]